TeknoCore is a locally developed IT Service Management (ITSM) solution that digitalizes organizations’ IT service operations end-to-end and consolidates field service processes on a single platform. It is built using Teknoser’s 25+ years of IT service management expertise, offering a robust, industry-backed operational framework.
Working seamlessly with corporate systems, TeknoCore transforms IT operations into a more efficient structure through high security standards, mobile usability, and a scalable architecture.
The platform automates approval workflows, provides advanced analytics, and optimizes field team management—delivering speed, transparency, and up to 30% improvement in operational efficiency for organizations.
Enables centralized creation, assignment, prioritization, and end-to-end tracking of all service requests. Reduces workload through automation rules.
Tracks field equipment, spare parts, and product inventory digitally. Records transfers, consumption, and consignment movements to ensure accuracy.
Digitalizes all approval workflows for quotations, consumables, consignment items, replacements, and similar operations. Allows designing custom flows tailored to organizational needs.
Integrates bidirectionally with systems such as ERP, CRM, BPM, and SAP. Automates data flow and eliminates manual workload.
Supports enterprise-grade security layers, role-based authorization, and a flexible infrastructure suitable for large-scale environments.
Monitors service levels in real time, alerts about potential breaches, reports SLA compliance rates, and makes process performance measurable.
Manages task planning, work order distribution, location tracking, and status updates for field teams. Collect performance data to optimize the entire operation.
Provides detailed KPI-, SLA-, and process-based reports to measure operational performance. Accelerates data-driven decision-making.
Offers real-time notifications, task updates, and full process management via a mobile application for field teams and managers.
Delivers up to 30% efficiency gain in IT service operations through process automation, centralized management, and analytical reporting.
Our team is here to help you
info@teknoserbilisim.com
Monday-Friday
212 339 3000
Our team is here to help you.
info@teknoserbilisim.com
Monday - Firday
+90 212 339 3000
We have successfully received your contact form. Our team will contact you as soon as possible. If you need more information regarding your question or request, you can always reach us.
We have successfully received your contact form. Our team will contact you as soon as possible. If you need more information regarding your question or request, you can always reach us.