As a natural extension of its warranty operations, Teknoser provides call center and remote support services upon request. It delivers rapid responses from the very first point of contact, managing diagnosis and routing processes through a centralized platform, which increases operational efficiency and ensures a seamless support experience.

All status updates, workflows, and resolution steps are monitored from a single interface.
Through advanced knowledge bases, manufacturer procedures, and expert guidance, the first-contact resolution rate is significantly improved.
This structure offers a scalable and sustainable support model that shortens resolution times while enhancing customer satisfaction.