Teknoser, as an authorized manufacturer repair center, manages the end-to-end lifecycle of device registration, repair, and return processes. Through reception, help desk, and phone support services, it handles case creation and routing; and by coordinating all field and logistics operations — including door-to-door pickup and delivery — it delivers a seamless customer experience.

With centralized repair facilities across 10 cities and a nationwide service network, Teknoser oversees KPI/SLA tracking, NPS/CSAT-focused satisfaction management, spare parts planning, and stock and distribution processes.
Customs operations, customer system integrations, automated quotation–approval mechanisms, and BGA electronic board repairs all contribute to reducing total cost of ownership for organizations.